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Custom Size Furnace Filter Return Policy

Custom Size Furnace Filter Return Policy

Custom size furnace filters are built to your exact specifications. As a result, these filters may not be returned for refund or credit. All custom size furnace filters are built to tolerances of + or - 1/8" of the measurements you provide.

If the furnace filter size you ordered is different from what you received, please complete the form below and contact returns@MyFilterPro.com.

Standard Size Furnace Filter Return Policy

Standard Size Furnace Filter Return Policy

If you have received something other than what you ordered, complete the form below and contact customer service at returns@MyFilterPro.com.

If your shipment has arrived damaged, please accept the delivery and notify us at returns@MyFlterPro.com.

Return / Refund Policy

MyFilterPro.com will take back any standard product for any reason for 30 days from date of purchase provided you comply with the following guidelines:

  1. Item must be returned in new condition with all original packaging, manuals, parts, etc.
  2. You must use a shipper that can offer tracking of your item. (insurance is recommended)
  3. Your return must be adequately packed and copy of your return request form is included inside your package.
  4. We do not offer exchanges. Please order the item you need and return the incorrect item for a refund.
  5. A 25% restocking fee will apply.

MyFilterPro Furnace Filter Return Request

MyFilterPro Furnace Filter Return Request
1.
Order Number
Please enter the order number you are returning.
2.
Date of Original Purchase*
3.
Billing Address
Please enter the information EXACTLY as it was entered when originally purchased. Please enter your billing address below.
First Name*
 Last Name*
Company
Address*
City*
State*
Postal Code*
 Country*
Email*
Day Phone*
 Evening Phone
4.
Shipping Address
Please enter your shipping address below.
First Name*
 Last Name*
Company
Address*
City*
State*
Postal Code*
 Country*
Email*
Day Phone*
 Evening Phone
5.
Product SKU Being Returned:*
This should be found on your order confirmation email, or invoice. contact us at returns@MyFilterPro.com if you need assistance locating the correct SKU number.
6.
Reason For Return:*
Please be as detailed as possible



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